Online Account Support Assistant

salary Salary :

₱35,131 - 59,020 monthly

icon briefcase Job Type : Part-Time
icon remote-alt Remote / Work from Home

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Job Description - Online Account Support Assistant

Job Description:

We are seeking a reliable and confident Online Account Support Assistant to join our team at Humble Sustainability in Quezon City, NCR, PH. As an Associate Level position, the ideal candidate will have at least 4 years of experience in a similar role. The successful candidate will possess strong analytical and critical thinking skills to excel in this part-time position.

Responsibilities: - Provide online account support to customers via email, chat, and phone - Assist customers with inquiries, account setup, troubleshooting, and technical support - Respond to customer feedback and resolve complaints in a timely manner - Collaborate with the sales and marketing teams to optimize account management processes - Maintain accurate records of customer interactions and transactions - Assist in creating reports and analyzing data to identify trends and insights - Stay up-to-date with industry trends and best practices to improve customer satisfaction

Requirements: - 4+ years of experience in a customer support or account management role - Excellent communication and interpersonal skills - Strong analytical and critical thinking abilities - Proficiency in MS Office and CRM software - Ability to multitask and prioritize in a fast-paced environment - Bachelor's degree in Business Administration or related field is preferred

Benefits: - Vision insurance - Parental leave - Free food

Working Environment: At Humble Sustainability, we believe in continuously learning and adapting to stay ahead in a rapidly changing world. Our team members are encouraged to grow professionally and personally through ongoing training and development opportunities.

Deadline to Apply: March 10, 2024

Equal Opportunity Statement: Humble Sustainability is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, sexual orientation, or any other legally protected status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.

Work Schedule

This job has the following work schedule:

  • Flexible

Benefits & Perks

This job has the following benefits:

  • Remote work flexibility
Original job Online Account Support Assistant posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
Open only for candidates based in the Philippines

This job is no longer accepting applications.

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