Online Live Chat Associate

salary Salary :

₱26,699 - 42,860 monthly

icon building Company : Kumu
icon briefcase Job Type : Part-Time
icon remote-alt Remote / Work from Home

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Job Description - Online Live Chat Associate

Job Description:

We are looking for a highly motivated Online Live Chat Associate to join our team at Kumu. As an Online Live Chat Associate, you will be responsible for providing excellent customer service and support to our online users through live chat. This role involves handling customer inquiries, resolving issues, and providing information about our products and services in a timely and professional manner.

Responsibilities: - Respond to customer inquiries and provide support through live chat - Resolve customer issues and complaints in a timely and efficient manner - Educate customers about our products and services - Collaborate with other team members to ensure a seamless customer experience - Analyze customer feedback and suggest improvements to enhance customer satisfaction - Keep accurate records of customer interactions and transactions

Requirements: - 1 year of experience in customer service or a related field - Resourceful and reliable personality traits - Strong analytical and communication skills - Ability to work well under pressure and multitask effectively - Proficiency in using live chat software and other customer service tools - Excellent problem-solving skills - High school diploma or equivalent

Benefits: - Travel and spending expenses - Travel opportunities - Profit sharing

Working Environment: At Kumu, we encourage a spirit of exploration and taking calculated risks for growth. Our team members are constantly challenged to innovate and push boundaries in order to achieve our goals.

Deadline to apply: 2024-03-07

Equal Opportunity Statement: Kumu is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all individuals can thrive and contribute to our success.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.

Work Schedule

This job has the following work schedule:

  • Flexible

Benefits & Perks

This job has the following benefits:

  • Remote work flexibility
Original job Online Live Chat Associate posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
Open only for candidates based in the Philippines

This job is no longer accepting applications.

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