Remote Web Chat Representative

salary Salary :

₱40,752 - 54,804 monthly

icon building Company : Bench
icon briefcase Job Type : Part-Time
icon remote-alt Remote / Work from Home

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Open only for candidates based in the Philippines

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Job Description - Remote Web Chat Representative

Job Description:

We are seeking a Remote Web Chat Representative to join our team at Bench in Davao City, Philippines. As an Associate Level position, we are looking for candidates with at least 4 years of experience in customer service or a related field. This is a part-time role that offers the opportunity to work remotely.

Responsibilities: - Manage web chat conversations with customers in a professional and timely manner - Provide accurate information and assistance to customers regarding products and services - Resolve customer issues and complaints with empathy and efficiency - Collaborate with other team members to ensure a seamless customer experience - Meet performance metrics and goals set by the company - Maintain a positive attitude and represent the company in a positive light

Requirements: - Motivated and resilient individual who thrives in a fast-paced environment - Strong emotional intelligence and ability to handle difficult situations with empathy - Excellent attention to detail and ability to multitask effectively - Strong communication skills, both written and verbal - Ability to work independently and as part of a team - Proficiency in using web chat platforms and customer service software - Must have a reliable internet connection and a quiet workspace for remote work

Benefits: - Company transportation for in-office work - Vision insurance - Paid sick leave - Opportunity to work in a supportive and collaborative environment - Align work with a greater purpose, contributing to a meaningful mission

Equal Opportunity Statement: Bench is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We encourage applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We value diversity and strive to create a welcoming and supportive environment for all employees.

Deadline to apply: March 10, 2024

If you meet the requirements and are excited about the opportunity to join our team as a Remote Web Chat Representative, apply now!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.

Work Schedule

This job has the following work schedule:

  • Flexible

Benefits & Perks

This job has the following benefits:

  • Remote work flexibility
Original job Remote Web Chat Representative posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
Open only for candidates based in the Philippines

This job is no longer accepting applications.

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