Key responsibilities include but are not limited to
• Assist in hiring and conducts training for new staffs at every newly opened full store.
• Coordinate and work directly with training manager to maintain and improve employee performance and effectiveness
• Oversee and manage day-to-day operations at the highest standards but within company guidelines and budget
• Create solutions and approaches in dealing with unforeseeable issues such as employee conflict, purchasing mishaps, irate customers, and the like
• Ensure and enforce the implementation of LCM as per the schedule endorsed by the marketing officer
• Ensure that the store is meeting and/or exceeding its sales target through regular implementation and encouragement of sales building and marketing activities
• Analyze and recommend corrective actions to improve the gross profit—food cost and Labor cost, and miscellaneous expenses kept at the minimum
Key Qualifications & Competencies:
• Bachelor’s degree in HRM, Management, Business Administration, or similar
• Proven knowledge and experience in F & B industry
• Motivated, passionate, articulates well with excellent and effective leaderships skills • Strong organizational, administrative, oral, and written communication skills
• Highly initiative with minimal need for supervision
• With excellent problem solving skills
• Knowledgeable in food, health, and government standards
• Can work with minimal supervision
• Has the ability to manage sales and personnel targets
• Willing to undergo training overseas
• Willing to be assigned in every newly opened full store
Supreme Vietnamese Coffee, Inc. (SVCI), is the master franchise holder of the Highlands Coffee brand and coffee chain from Vietnam in the Philippines. In Vietnam, Highlands Coffee is the number 1 and most dominant coffee shop with more than a hundred stores around the country. At present, Highlands...
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