Global HR Shared Services Specialist

Who We Are BCG pioneered strategy consulting more than 50 years ago, and we continue to innovate and redefine the industry. We offer multiple career paths for the world's best talent to have a real impact on business and society. As part of our team, you will benefit from the breadth and diversity of what we are doing today and where we are headed next. We count on your authenticity, exceptional work, and strong integrity. In return we are committed to supporting you in discovering the most fulfilling career journey possible-and unlocking your potential to advance the world. Our team called Global Services (GS) provides corporate support to business areas such as Finance, Legal, HR, Marketing and IT. This diverse team of experts, operators and specialists represent all levels from Partner to entry level staff, operating across the globe in multiple countries. Global Services is in short, the backbone of BCG.

What You'll Do

You'll be part of HRSSC Team supporting the HR Teams globally with HR administrative support throughout the employee life cycle. As HR Coordinator you will work closely & directly with Global HR Operations function team. HR Operations forms the backbone of our People organization, making sure that all formal employment conditions and documentation is in place for all our staff.

• Responsible for entering and maintaining employee data within our HR system (i.e. personal data, job, office, promotion, compensation, working capacity, leaves of absence, education, background history, line managers, assistants, etc.)
• Maintain personnel files in compliance with applicable legal requirements and internal standards
• Support with New hire onboarding & BGV checking processes.
• Send out Induction plan and welcome emailers
• Deliver audit support on personal files, forms, etc.
• Assist with general employee requests, letters, verifications, reference checks, etc. including generating visa invitation letters
• Generate reporting for employee distribution lists, new joiners, anniversaries, milestones etc.
• Keep track of employees' probationary periods and flag to HR team to ensure geographic process are followed
• Prepare, process and follow up on employee paperwork related to new hires, promotions, transfers, address changes, additional payments, status changes, and employee exits with sensitivity to the confidential nature of the information
• Manage and maintain the inbox dealing with employee queries and escalating to the correct team contact where necessary
• Coordinate with support functions for new hire laptops, accesses, payroll setups etc.
• Assist in developing and modifying operating policies, guidelines, procedures, systems, and documentation to foster best practices within the team. Review these periodically.
• Use a proactive, flexible, and practical approach to manage process and technology changes, ensuring project outcomes are achieved.
• Provide general support to HR team and perform other duties as assigned or required

You're Good At:

• Service-oriented, flexible and able to work under pressure with amazing attention to details
• Structured way of working, able to multitask
• Demonstrates accountability, ownership and ability to handle confidential information
• Reliable, timely and flexible
• Demonstrates a concise and effective style in oral and written communication
• Ability to work in a highly matrixed organization
• Flexibility to support the team to cater to a diverse, international set of stakeholders.
• Excellent Communication (Oral & Written) in English and French
• Fosters a spirit of collaboration and teamwork

What You'll Bring

• A graduation degree 6+ yrs of relevant work experience in a professional services or multi-national companies
• Knowledge of Workday & experience in Global HR Operations / HR Shared Services Proficiency in MS Office (Word, Visio, Excel, PowerPoint, Outlook)
• Proficient in English as well as Italian or Spanish

Who You'll Work With

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
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