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Manager Card Processing & Payment Sol-Finance

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Job Description - Manager Card Processing & Payment Sol-Finance

About the role

As a Card Processing and Payment Solutions Manager, you will be responsible for the Card Processing and Payment Solutions Unit. You will arrange timely and accurate billing collections, reconciliation and accounting of card transaction for all sales channels across the QR network. You will also be responsible for implementing various Card and Alternate Form of Payment Solutions across the sales channels in the network as well as managing BPO outsources tasks for Ecommerce and Customer Contact Centre Card processing a accounting. 

Operational

  • Manage team to ensure timely and accurate billing, collection, reconciliation and accounting of Ecommerce, Contact Centre, and IJATP (issued by OAL) transactions.
  • Ensure timely and accurate support to Station Finance for facilitating billing, collection, reconciliation and accounting of card transaction for various sales channels at Station.
  • Ensure all queries or escalations related to Card Processing Unit are resolved in timely manner.
  • Manage automated solution for reconciliation and accounting of Ecommerce transactions to reduce manual dependency and avoid risk of financial loss to QR.
  • Analyze new "Payment Solutions" in coordination with Ecommerce team and other business units and add inputs from finance side for CMC and Business Case preparation process.
  • Finalize scope of services for the purpose of RFT/RFP for any new payment solutions projects.
  • Participate in the technical evaluation and sign off the technical evaluation report from finance side.
  • Review agreement of selected vendor and confirm contractual terms from finance perspective to contract dept. and assist in finalizing contract.
  • Ensure the "Payment Solutions" projects are successfully implemented as per business requirements. Ensure that all newly implemented payment options for Ecommerce and Customer Contact Centers are tested on time and provide Sign off User Acceptance Test (UAT) of New Payment Solutions from Finance perspective to Project Manager.
  • Review station's local acquiring agreements and confirm contractual terms from finance perspective to Contract Dept. and assist in finalizing agreement. Also arrange negotiation for better Merchant Service Cost (MSC) rates.
  • Arrange implementation of necessary card payment and billing solution for new and existing stations. Ensure timely and accurate payments to vendors — payment gateways, billing service providers, BPO, and other 3rd party service providers.
  • Attend conference calls/meetings with QR internal departments, BPO, card billing service providers, acquirer/banks to ensure that all issues/disputes relating to card processing and payment solutions are addressed and closed.
  • Attend IATA and other Card Industry related meetings/forums/working groups related to card processing and payment solutions activities.
  • Review of reports / dashboards sent by BPO, QR internal departments, Internal/External auditors and provide feedback, where required.
  • Ensure all the activities and systems are compliant to Industry changes for card processing.
  • Ensure PCI DSS compliance annual audit/assessment takes on time and resolve the issues/non compliance
  • Review/Prepare Business case and raise Change Request, CMC to implement industry changes in card processing systems related to Card Processing Unit.
  • Ensure that relevant card processing training is provided to the staff to accomplish day-to-day tasks and are updated with industry changes.
  • Preparation and review of Annual budget for costs relating to Card Processing and Payments Solution Unit.
  • Review and amendment of IAP's / Policy prepared by the Card Processing and Payment Solution Unit.
  • Review of JD's / KPl's of the Card Processing and Payment Solutions Unit.
  • Review of Self Audit, EWS reports, Revenue leakages reports, executive summaries and submission to higher management.
  • Handle Special Projects as required by management.
  • Review of BPO SLA deliverables and submission of compliance and non-compliance report to Manager Passenger Revenue Accounting.
  • Attend periodic conference calls with BPO for query resolution and performance evaluation.
  • Perform other department duties related to his/her position as directed to the Head of the Department
  • Be part of an extraordinary story 

    Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

    Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

    Together, everything is possible

    Qualifications

    About you

    Qualifications:

  • Relevant College or University qualification to min Bachelor's level Preferred
  • Commerce Graduate from reputed university with professional accounting certificate like CA/CPA/ACCA/CIMA or MBA Finance from reputed institute or university. IATA Foundation/Advanced Courses
  • Previous Experience:

  • Minimum 7 years relevant experience
  • Job Specific Skills:

  • Very good command of English language.
  • Ability to communicate properly with staff and other internal parties within the company.
  • Managerial skills - Ability to delegate work, set clear direction and manage workflow. Strong mentoring and coaching skills. Ability to train and develop subordinate's skills. Ability to foster teamwork among team members.
  • Preferred

  • Knowledge in accounting package, Oracle ER
  • Original job Manager Card Processing & Payment Sol-Finance posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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