Client Support Associate - Remote Work

salary Salary :

QR5,278 - 7,280 monthly

icon briefcase Job Type : Part-Time
icon remote-alt Remote / Work from Home

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Open only for candidates based in Qatar

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Job Description - Client Support Associate - Remote Work

Job Description:

Qatar Steel Company is seeking a motivated and energetic Client Support Associate to join our remote team in Doha. As a Client Support Associate, you will be responsible for providing exceptional customer service to our clients and ensuring their needs are met in a timely and professional manner.

Responsibilities: 1. Respond to client inquiries via phone, email, and chat in a timely and courteous manner. 2. Assist clients with product information, troubleshooting, and order processing. 3. Work closely with the sales team to ensure seamless communication and support. 4. Maintain accurate records of client interactions and transactions. 5. Collaborate with various departments to resolve client issues and escalate as needed. 6. Proactively identify opportunities to improve the client experience and suggest solutions. 7. Stay up-to-date on company products, services, and policies to provide accurate information to clients.

Requirements: 1. Minimum of 2 years of experience in a customer service role. 2. Energetic and reliable individual with strong communication skills. 3. Ability to work in a remote environment and be self-motivated. 4. Strong teamwork and adaptability skills to collaborate with colleagues across departments. 5. Proficiency in using customer service software and Microsoft Office suite. 6. Bachelor's degree in Business Administration or a related field is preferred.

Benefits: - Employee discounts on company products. - Profit sharing opportunities based on performance. - Free food provided during working hours. - Health and wellness initiatives to prioritize employee well-being.

Equal Opportunity Statement: Qatar Steel Company is an equal opportunity employer and encourages diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.

Deadline to apply: June 29, 2024

Join our dynamic team and make a difference in the lives of our clients! Apply now to become a part of Qatar Steel Company.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.

Work Schedule

This job has the following work schedule:

  • Flexible

Benefits & Perks

This job has the following benefits:

  • Remote work flexibility
Original job Client Support Associate - Remote Work posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
Open only for candidates based in Qatar

This job is no longer accepting applications.

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