Customer Support Assistant - Remote Work

salary Salary :

QR3,276 - 5,642 monthly

icon briefcase Job Type : Part-Time
icon remote-alt Remote / Work from Home

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Job Description - Customer Support Assistant - Remote Work

Job Description:

Sidra Medicine is seeking a Customer Support Assistant to join our team in a remote work capacity. As a Customer Support Assistant, you will be responsible for providing excellent customer service to our clients and assisting them with any inquiries or issues they may have. This is a part-time entry-level position with no prior experience required.

Responsibilities: - Answer customer inquiries via phone, email, or chat in a professional and timely manner - Provide technical support and troubleshoot customer issues - Assist customers with placing orders, tracking shipments, and processing returns - Document customer interactions and follow up on any unresolved issues - Collaborate with other team members to ensure customer satisfaction - Stay up-to-date on product knowledge and company policies

Requirements: - Strong communication skills and a customer-centric mindset - Ability to work independently and manage time effectively - Resilient and reliable, able to handle difficult customers with grace - Strong project management skills and the ability to analyze customer feedback - Ability to adapt to a rapidly changing work environment - High school diploma or equivalent - Proficient in Microsoft Office suite

Benefits: - Remote work flexibility - Joining bonus - Company-provided equipment

Working Environment: At Sidra Medicine, we believe in continuously learning and adapting to stay ahead in a rapidly changing world. We encourage our employees to embrace new challenges and take advantage of opportunities for growth and development.

Deadline to Apply: June 29, 2024

Equal Opportunity Statement: Sidra Medicine is an equal opportunity employer and does not discriminate on the basis of race, gender, age, disability, or any other protected status. We are committed to creating a diverse and inclusive work environment for all employees.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.

Work Schedule

This job has the following work schedule:

  • Flexible

Benefits & Perks

This job has the following benefits:

  • Remote work flexibility
Original job Customer Support Assistant - Remote Work posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
Open only for candidates based in Qatar

This job is no longer accepting applications.

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About the Company

Sidra Medicine

Sidra Medicine is a leading medical center based in Qatar, offering world-class healthcare services to patients locally and internationally. With state-of-the-art facilities and a highly skilled team of medical professionals, Sidra Medicine specializes in pediatric and maternity care, as well as pro...

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