Remote Account Support Representative

salary Salary :

QR4,550 - 6,552 monthly

icon briefcase Job Type : Part-Time
icon remote-alt Remote / Work from Home

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Open only for candidates based in Qatar

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Job Description - Remote Account Support Representative

Job Description:

Qatar National Broadband Network is seeking a part-time Remote Account Support Representative to join our team in Doha. As an Associate level role, the ideal candidate will have at least 3 years of experience in a similar position. The successful candidate will be responsible for providing remote support to our clients, ensuring their accounts are properly maintained and addressing any issues they may have.

Responsibilities: - Serve as the main point of contact for clients, addressing any inquiries or concerns they may have regarding their accounts - Proactively identify and resolve any issues that arise with client accounts, ensuring a high level of customer satisfaction - Collaborate with the sales team to identify opportunities for upselling and cross-selling additional products or services to existing clients - Maintain accurate records of all client interactions and update account information as needed - Stay informed about industry trends and best practices to provide clients with the most up-to-date information and solutions - Work independently to manage a portfolio of client accounts and meet established goals and targets

Requirements: - Bachelor's degree in Business Administration or a related field preferred - Proven experience in a customer service or account management role - Strong communication and interpersonal skills - Ability to work independently and demonstrate a high level of initiative - Creativity and strong decision-making skills - Proficiency in CRM software and Microsoft Office suite - Independent and driven personality - Commitment to environmental responsibility and sustainable practices

Benefits: - Profit sharing - Free food - Dental insurance

Equal Opportunity Statement: Qatar National Broadband Network is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other characteristic protected by law.

Deadline to apply: June 29, 2024

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.

Work Schedule

This job has the following work schedule:

  • Flexible

Benefits & Perks

This job has the following benefits:

  • Remote work flexibility
Original job Remote Account Support Representative posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
Open only for candidates based in Qatar

This job is no longer accepting applications.

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