Call Center Representative

salary Salary :

QR4,550 - 7,644 monthly

icon building Company : MEEZA
icon briefcase Job Type : Part-Time
icon remote-alt Remote / Work from Home

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Job Description - Call Center Representative

Job Description:

MEEZA is currently seeking a reliable and independent Call Center Representative to join our team in Doha, QA on a part-time basis. As an Associate Level employee, you will be responsible for handling inbound and outbound calls in a professional and efficient manner.

Responsibilities: 1. Answering incoming calls and responding to customer inquiries. 2. Providing information about products and services. 3. Resolving customer complaints and issues. 4. Making outbound calls to follow up on customer inquiries. 5. Documenting all call information accurately. 6. Collaborating with other team members to ensure customer satisfaction. 7. Adhering to all company policies and procedures. 8. Meeting performance goals set by management.

Requirements: 1. Minimum of 3 years of experience in a call center or customer service role. 2. Strong emotional intelligence and ability to handle difficult situations with empathy. 3. Demonstrated leadership skills. 4. Excellent communication and interpersonal skills. 5. Ability to work independently and in a team environment. 6. Proficiency in MS Office and CRM software. 7. High school diploma or equivalent.

Benefits: - Retirement plan - Gym membership - Dental insurance

Working Environment: At MEEZA, we promote work-life balance and prioritize employee well-being. Our team-oriented work environment encourages collaboration and growth opportunities for all employees.

Deadline to Apply: July 13, 2024

Equal Opportunity Statement: MEEZA is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, or veteran status. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.

Work Schedule

This job has the following work schedule:

  • Flexible

Benefits & Perks

This job has the following benefits:

  • Remote work flexibility
Original job Call Center Representative posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
Open only for candidates based in Qatar

This job is no longer accepting applications.

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