Online Web Chat Officer

salary Salary :

QR3,458 - 5,369 monthly

icon briefcase Job Type : Part-Time
icon remote-alt Remote / Work from Home

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Job Description - Online Web Chat Officer

Job Description:

We are seeking a dynamic and enthusiastic Online Web Chat Officer to join our team at Katara Hospitality in Doha, Qatar. As an Online Web Chat Officer, you will be responsible for engaging with customers through live chat on our website to provide information, assistance, and support. This role is part-time and entry level, making it perfect for individuals looking to gain experience in hospitality and customer service.

Responsibilities: - Engage with customers through live chat on our website to answer inquiries, provide information, and address concerns - Assist customers in making bookings, reservations, and inquiries about our properties and services - Provide excellent customer service by being attentive, responsive, and professional in all interactions - Work closely with other team members to ensure a seamless online experience for customers - Maintain a high level of product knowledge to effectively assist customers - Assist in handling and resolving customer complaints and issues in a timely and efficient manner - Collaborate with the marketing team to promote special offers, events, and promotions through live chat

Requirements: - 1 year of experience in customer service or a related field - Energetic and confident personality - Strong communication skills - Ability to think innovatively and creatively - Persuasive and able to influence customers effectively - Fluency in English (additional languages are a plus) - Available to work part-time hours - Must be legally eligible to work in Qatar

Benefits: - Travel opportunities - Visa sponsorship - Medical coverage - Opportunity for growth and development within the company

Working Environment: At Katara Hospitality, we strive to cultivate a sense of ownership and responsibility at every level. We value teamwork, collaboration, and a positive work environment where every team member is encouraged to contribute their ideas and expertise.

Deadline to Apply: June 26, 2024

Equal Opportunity Statement: Katara Hospitality is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. We welcome and encourage diversity in our workforce.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.

Work Schedule

This job has the following work schedule:

  • Flexible

Benefits & Perks

This job has the following benefits:

  • Remote work flexibility
Original job Online Web Chat Officer posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
Open only for candidates based in Qatar

This job is no longer accepting applications.

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