Remote Support Assistant

salary Salary :

QR4,914 - 6,552 monthly

icon briefcase Job Type : Part-Time
icon remote-alt Remote / Work from Home

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Open only for candidates based in Qatar

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Job Description - Remote Support Assistant

As a Remote Support Assistant at Qatar Sports Investments, you will be responsible for providing remote assistance to staff members and clients, ensuring that technical issues are resolved in a timely manner. This part-time position at the Associate Level requires a minimum of 3 years of experience in a similar role.

Responsibilities: 1. Provide remote technical support to staff and clients via phone, email, or chat. 2. Troubleshoot and resolve hardware and software issues. 3. Install and update software applications. 4. Assist with setting up new equipment for remote staff. 5. Document and maintain records of support requests and resolutions. 6. Collaborate with IT team members to escalate complex issues when necessary. 7. Keep up to date with the latest technology trends and developments.

Requirements: 1. Bachelor's degree in Computer Science or related field preferred. 2. Proven experience in a remote technical support role. 3. Strong computer skills and proficiency in Microsoft Office suite. 4. Excellent communication and problem-solving skills. 5. Dedicated and resourceful with a strong attention to detail. 6. Soft skills in leadership and negotiation. 7. Ability to work independently and prioritize tasks effectively.

Benefits: - Company-provided equipment for remote work. - Joining bonus for successful candidates. - Disability insurance coverage for peace of mind.

Working Environment: At Qatar Sports Investments, we embrace creativity in a culture that values fresh ideas and inventive solutions. You will have the opportunity to work with a diverse team of professionals who are passionate about technology and innovation.

Deadline to Apply: June 29, 2024

Equal Opportunity Statement: Qatar Sports Investments is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, or disability.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.

Work Schedule

This job has the following work schedule:

  • Flexible

Benefits & Perks

This job has the following benefits:

  • Remote work flexibility
Original job Remote Support Assistant posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
Open only for candidates based in Qatar

This job is no longer accepting applications.

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