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Director - Digital Operations

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Job Description - Director - Digital Operations

TAM is a Saudi publicly listed company, specialized in digital solutions and advisory services for public and private sector clients, leading sustainable public transformation from strategy to execution. For over a decade, TAM has been the partner of choice for 50+ government entities. Our agility, expertise, and holistic approach have helped smoothen the processes and paths of Saudi public impact initiatives operating under the Vision 2030 umbrella.

We are currently looking for a Director in the Digital Operations Department, who will lead the department to shape TAM’s strategic digital operations.

Key responsibilities and objectives:

  • Define and execute the digital operations strategy, driving innovation through the adoption of cutting-edge tools and methodologies.
  • Manage digital operations projects, ensuring consistent quality and performance through the establishment of metrics and regular monitoring.
  • Build strong relationships with government and private-sector clients, acting as a key decision-maker in strategic discussions and negotiations.
  • Lead and mentor team members, fostering a high-performance culture while developing training programs for continuous professional growth.
  • Oversee project budgets and resource allocation, implement risk management strategies and ensure financial optimization across operations.
  • Use data analytics to inform strategic decisions, enhance service delivery, and provide executive-level reporting on operational performance.
  • +12 years in digital projects delivery, with at least 5 years in a leadership role.
  • Exceptional strategic and operational planning capabilities.
  • Proven leadership in managing large-scale projects.
  • Advanced communication and negotiation skills.
  • Strategic thinking and problem-solving abilities.
  • Dedication, commitment and high sense of ownership.
  • Fluency in Arabic and English.
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