Warehouse Officer

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Job Description - Warehouse Officer


  • Ensuring the day-to-day operation of the Warehouse is carried out in a safe, efficient, and cost-effective manner. With a high level of customer service focus. Activities include receiving, storage and distribution of materials. With the ongoing support of Maintenance and Production (the Customers) activities regarding Inventory requirements.
  • Reporting on all activities by Materials Management Procedures and all relevant statutory and legal requirements.
  • Customer liaison with key Maintenance, Planning, and Production personnel.


  • Drives the objectives of exceeding safety and environment targets through the application of safe work practices and housekeeping standards in every aspect of the job.       
  • Follows and uses all supply/warehousing-related processes and procedures to ensure safe, efficient, and productive work practices.       
  • Contributes to the continuous improvement/development of processes and procedures to improve productivity and efficiency of the warehouse, through the application of the JIGPC Business System.  
  • Understanding of Audit and KPI’s targets to ensure that these requirements are met.          
  • Ensures the optimization of stock holdings by ensuring that Inventory is controlled in a secure and useable manner by the application of sound inventory knowledge, management, and security principles.
  • Controls the accurate and efficient recording of all Inventory movements in and out of the warehouse through electronic and mechanical means promptly according to customer priorities.       
  • Ensures that physical inventory holdings match the electronic inventory management systems. Through ad-hoc and cyclical counting of all Inventory items on a regular planned basis.     
  • Contributes to the knowledge of customers of the supply system by providing training and assistance as required. 
  • Works semi-autonomously in a small team environment that has developed high levels of communication.
  • Ensures that hazardous materials are handled, stored, and transported in accordance with appropriate procedures, standards, and legislation.      
  • Continuously seeks to improve on technical knowledge and to increase familiarity with other areas of processes
  • Attempts to solve/fix problems at own level with team assistance/focus. 
  • The incumbent will brief and assist Stores, Maintenance, and Production personnel where necessary and will carry out all the work as required to meets the customer’s requirements.
  • The incumbent is required to take reasonable care of plant and equipment to ensure their safety and the safety of those around them. In addition to utilizing all Personal Protective Equipment.
  • The incumbent will undertake duties in accordance with standard operating and administrative procedures.



  • Extensive skills in computerized stock control systems (SAP) are required.
  • Must have a broad computer knowledge, which includes proficient use of Microsoft Word, Excel, Access, Outlook, PowerPoint.
  • Hazardous Materials Handling training.


  • Successful completion of Diploma as a minimum.
  • Above average level of verbal and written English skills as a minimum.
  • Above average level of problem-solving skills as a minimum.
  • The average level of mechanical aptitude as a minimum.
  • Should either currently have a License/Operating certificate to operate mobile equipment identified for use in the Warehouse or have the ability to receive one shortly after hire.
  • 3+ years of relevant experience in chemical/refinery/gas plant maintenance/inspection/engineering.
  • 5+ years of previous material handling experience



Maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusting effectively to work within new work structures, processes, requirements, or cultures.

Building Customer Loyalty

Effectively meeting customer needs;     building productive customer relationships; and taking responsibility for customer satisfaction and loyalty.


Clearly and succinctly conveying information and ideas to individuals and groups in a variety of situations; communicating in a focused and compelling way that drives others’ thoughts and actions. Engages the audience and helps them understand and retain the message.

Continuous Improvement

Originating action to improve existing conditions and processes; identifying improvement opportunities, generating ideas, and implementing solutions.

Continuous Learning

Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application.

Contributing to Team

Actively participating as a member of a team to move the team toward the


completion of goals.

Initiating Action

Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive.

Managing Work (Includes Time Management)

Effectively managing one's time and resources to ensure that work is completed efficiently.

Work Standards

Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.


The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.


All JIGPC divisions are committed to the effective use of the JIGPC Values. It is important that all employees understand and utilize these values when performing the duties of his/her position.


Quality encompasses all aspects of JIGPC’s business, and every employee shares the responsibility to prevent the occurrence of any nonconformity relating to product, process, and the quality system. All employees have an obligation to identify and record any such nonconformity, and through designed channels, initiate and recommend solutions.

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