Client Support Officer - Remote Work

salary Salary :

SAR5,250 - 7,312 monthly

icon briefcase Job Type : Part-Time
icon remote-alt Remote / Work from Home

Number of Applicants

 : 

000+

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Open only for candidates based in Saudi Arabia

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Job Description - Client Support Officer - Remote Work

Job Description:


We are seeking a Client Support Officer to join our team at Advanced Petrochemical Company working remotely from Mecca, Saudi Arabia. As a part-time role at an associate level, the Client Support Officer will be responsible for delivering exceptional customer service to our clients. The ideal candidate will have at least 2 years of experience in a client support role and possess a reliable and confident personality.


Responsibilities: 1. Respond to client inquiries and provide solutions in a timely and professional manner. 2. Manage client accounts and provide support throughout the customer lifecycle. 3. Collaborate with internal teams to ensure client needs are being met. 4. Maintain accurate records of client interactions and transactions. 5. Identify opportunities for process improvement and efficiency within the client support function. 6. Stay up-to-date on industry trends and product knowledge to better serve our clients. 7. Handle escalated client issues with sensitivity and empathy.


Requirements: 1. 2+ years of experience in a client support role. 2. Excellent communication skills, both written and verbal. 3. Strong attention to detail and ability to multitask. 4. Proven ability to adapt to changing environments and priorities. 5. Reliable and confident personality. 6. Bachelor's degree in a related field is preferred.


Benefits: - Retirement plan - Dental insurance - Travel & spending expenses


Working Environment: At Advanced Petrochemical Company, we believe in aligning our work with a greater purpose. As a Client Support Officer, you will have the opportunity to contribute to a meaningful mission and make a positive impact on our clients and community.


Deadline to Apply: July 13, 2024


Equal Opportunity Statement: Advanced Petrochemical Company is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability. All qualified applicants will receive consideration for employment without regard to any of these factors.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.

Work Schedule

This job has the following work schedule:

  • Flexible

Benefits & Perks

This job has the following benefits:

  • Remote work flexibility
Original job Client Support Officer - Remote Work posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
Open only for candidates based in Saudi Arabia

This job is no longer accepting applications.

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