Vital Profile

About Us


Vital Shared Services is a department under the Ministry of Finance (MOF) and is the fruition of the public sector’s efforts to aggregate common services within the public sector to leverage economies of scale, improve efficiency and effectiveness. We bring together selected human resource and finance processing activities of government agencies. Such functions include paying salaries and benefits, processing staff claims, making payments to suppliers, etc. By pooling together such functions, Vital Shared Services aims to bring costs down and achieve greater efficiency through economies of scale, standardization and streamlining of procedures. Government agencies served by the Vital Shared Services will enjoy lower costs over time. 

Vital Shared Services also presents an opportunity for HR and finance staff to upgrade and apply their skills on a broader scale and adopt a customer-oriented culture. Instead of being seen as backroom support services, these staff will now be at the front end, focusing on providing value-added services to participating government agencies. Our Officers face a challenging business environment, where they will participate in streamlining and improving processes. Our Passion is change -where we embrace the opportunities change can bring.

Our Vision: A World Class Shared Services Partner. A Vital Catalyst for Change.

Our Mission: We deliver quality shared services solutions and create value as a trusted partner.

Our Values: Passion for Excellence, Professionalism with Integrity, Caring Team, Catalyst for Change

To find out more about Vital Shared Services, please visit www.vital.gov.sg