Beauty Therapist

Role Profile: - The Facial & Body Massage Therapist is directly responsible for taking care of guests’ body care needs. She/he performs an array of treatments and massage designed to address the primary wellness needs of our clients. Professional flexibility and broad based skills permit more variety in work activities. The Facial & Body Massage Therapist contributes to the extension of the customer’s experience in the spa by offering home care and performing product sales Responsibilities: - • Deliver the most therapeutically beneficial, professionally elegant and consistent body treatment available for our customers • Educate clients about self-care and home care • Performs all treatments and massage therapy available on spa menu • Conducts consultation to evaluates client’s individual needs and expectations and determine most effective program • Manage appointments and keep on time • Interacts cooperatively with other spa team members to provide a seamless customer experience • Be sensitive to each guest’s comfort level and service needs • Presents a warm, gracious and professional qualities for customers and co-workers • Adheres to a high professional standard in dress, grooming, language and lifestyle • Practices the highest standard of sanitation, neatness and visual presentation • Actively builds repeat clientele • Sales skills, meets retail sales performance requirements • Consistently records and updates client records • Helps in performing other expected tasks and duties: stocks, treatment rooms’ cleanliness, assist in bookings, etc. • Attends and participates in all general and team meetings Knowledge & Skills: - • Excellent communications skills • Good organizational skills and follow-through • Able to multi-task and improvise on the fly Education & Experience: - • Facial & Massage certifications • Familiar with Body scrubs and/or wraps techniques, body massage, facial treatment processes • Retail sales and customer service experience are highly desired. • Enjoys team environment and interaction with co-workers • High energy, able to work in a fast paced environment • Has a strong passion in SPA • Customer service orientation • Be coachable and open to learning new things • Flexible and cooperative • Good sense of time; prompt, runs on time