Customer Relationship Intern

Internship Posted on : 2019 July 12

The Carrot Patch

SGD 800 - 1,000

Weekdays, 9am - 6pm

Community and Membership Management

  • Manage member onboarding and offboarding (exit) process, including key card access requests and activation, preparation of welcome pack, area survey and equipment loans, and returns
  • Relationship building with members – develop and facilitate connections with and between members through various initiatives
  • Resolve member issues with professionalism and patience; ensure proper documentation and follow-throughs.
  • Managing membership database, including profile creations, check-ins/check-outs, mail handling, membership invoicing and updates
  • Manage, document and disseminate Member feedback to the appropriate channels
  • Assist with room bookings and other ad-hoc membership matters

Facilities and Operations Management

  • Maintain general hygiene and maintenance – ensure facilities are fully operational and running at optimum levels; consumables are fully stocked and replenished; monthly external maintenance of planters and decorations
  • Main liaison/contact with building management matters, including local vendors and suppliers
  • Identify and propose potential improvements to enhance the overall workspace environment and experience

Events Management

  • Create and execute member events to drive growth and generate participation of prospects
  • Assist with events marketing with Director of Marketing
  • Assist with events set-up and breakdown, including ordering food and beverages

Requirement:

  • Must be Singaporean 
  • Minimum 3 months of commitment 

 3: Queenstown, Tiong Bahru


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