Customer Service Assistant (IT) / Penjuru

salary Salary :

$1,650 - 1,900 monthly

icon building Company : Archer Copier
icon briefcase Job Type : Full Time

Number of Applicants

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000+

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Job Description - Customer Service Assistant (IT) / Penjuru

JOB SCOPE

  • Provide phone and email customer service for customers
  • L1 IT Troubleshooting and helpdesk support
  • Provide remote desktop support to customer
  • Schedule and coordinate with technical support team to provide L2/L3 service
  • Do follow up calls / emails to our users for all outstanding tickets

REQUIREMENTS

  • Candidate with Customer Service or Helpdesk background preferred
  • NITEC in Information Technology or Tech Savvy
  • No experience required, and training will be provided
  • Ability to read and write english to perform the customer service support
  • Basic conversational mandarin is a bonus
  • Good attitude and a willingness to learn


Other Job Details

  • Office at Penjuru (West)
  • 5 day work week (Mon-Fri 8.30am-6pm) | Additional 1 weekend day a month work package available.
  • No work pass quota available
  • Salary range: $1650 - $1900 depending on experience
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About the Company

Archer Copier

Archer started its business in 1975, distributing and wholesaling various brand photocopiers and accessories to China, Middle East and South East Asia. Through the years, the company recognised the need for a global focus and used its collective experience over the years to develop their global foot...

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icon geo-alt Penjuru, West, Singapore

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