Customer Service Executive

Customer Service Executive
Join us, in modernising Traditional Chinese Medicine (TCM).
Make a difference to your patients!

The Company:
At Oriental Remedies Group, we prioritise the development & well-being of both our patients & our team.
We offer a competitive benefits package, coupled with an in-house development and mentorship program, while maintaining high service and medical standards.

GROW your career with Oriental Remedies Group.

The Position:
We are looking for a Full-time consultant in our clinic branches (Jurong East and East Coast).
•    Competitive salary package
•    Additional commission & company benefits
•    Young, dynamic team
•    Career Progression - opportunities to grow & develop within the Organisation
•    Exciting business expansion plans

Responsibilities:
•    Front desk clinic duties including sharing on Tech-enabled therapies
•    Assist Physician with day-to-day clinic Operation
•    Managing the EMR (Electronic medical record system)
•    Manage customer registration, appointment scheduling & assist with customer queries
•    Manage payment & medicine dispensing
•    Maintain overall inventory, cleanliness & tidiness of clinic
•    Sharing of wellness packages with patients
•    May need to assist with ad-hoc clinic duties & activities

Requirements:
•    Minimum N level and above
•    Willing to work shifts (including weekends)
•    Service Oriented
•    Able to work in a fast-paced environment
•    Previous experience in service industry/service-related job will be an advantage
•    Fresh Graduates welcome!