Financial Aid and Services Manager Singapore Indian Education Trust

Role of Financial Aid and Services Manager will be to provide administrative support to the Management Council and Senior Financial Aid Services Manager of SIET. Duties will include:
 
MAIN RESPONSIBILITIES
1. Administer SIET Study Loan Scheme (Officer In Charge )
-   Responding to phone, email and walk-in queries
-   Review of student applications, ensuring the applicants meet the eligibility criteria
-   Laising with students and facilitating assessment interviews  
-   Corresponding with Management on Study loan outcome and preparation of documents
-    Finances for study loan approved
a.  Disbursements 
b.  Repayments 
c.  Tracking and follow up 
d.  Needs assessment 
-  Case Management (Updating student files with correspondence and statement of accounts for each student)
-  Preparing relevant case report 
-  Working with various non-profit organizations, FSCs and institutions 
-  Conduct house visits if necessary   
    
2. Routine work/ad-hoc duties 
-  Assist with queries related to the financial assistance schemes offered by the Trust
-  Assist with preparation of accounts and work closely with the bookkeeper on:
a. Study loan accounts 
b. Donation accounts 
c. Reconciling SIET accounts 
d. Ensure that the petty cash books are properly maintained
-  Liaising on all IT related matters in the office or with systems 
-  Banking and postal work
-  Provide administrative support for preparation of Management Council meetings


3. Implementation of SIET Client Relationship Management (CRM) System 
-   Work closely with SIET IT Subcommittee and vendor from conceptualization to operations workflow 
-   Conduct meetings, conference calls for system related matters
-   Troubleshoot issues on CRM experienced by users in consultation with the vendor

4. SIET Social Media and Communications 
-   To work closely with Virtual Assistant from a host company to update content on SIET website and other Social Media platforms such as Facebook (develop weekly content), LinkedIn etc. 
 
5. Event responsibilities: 
SIET Charity Events/ AGM
-  Registration of participants 
-  Logistics, presentation and accounts for events


6. External Audit 
-  Provide support and handle all the queries related to loan matters as raised by the external auditors of the trust on an annual basis. 
 
Requirements:
• A degree holder or a professional with at least 5 to 6 years’ experience  
• Efficient verbal and written communication skills. 
• Well-developed IT skills and proficient in Microsoft office 365 programmes such as Excel, Word, PowerPoint, Outlook etc 
• People oriented & Self motivated
• Proactive & Responsible
 
 
HOW TO APPLY:
If you are meticulous & organized, detailed oriented, a good team player and believe that YOU CAN CONTRIBUTE AND MAKE A DIFFERENCE, we would like to hear from you.

All applications will be treated with the utmost privacy and confidentiality.  We regret to inform that only short-listed candidates will be notified.

Please indicate the below information in your resume:
Current & Expected Salary
Reason(s) for leaving
Notice Period / Availability to commence work

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