TRANSCENDENT BUSINESS SERVICES PTE. LTD.
TRANSCENDENT BUSINESS SERVICES PTE. LTD.

Transcendent Recruiting is a Singaporean Recruiting and Headhunting company delivering top class services to local and International clients.

We take pride in the close relationship with our clients which enables us to understand their culture and work environment. This in turn enables us to understand suitability of prospective candidates for required positions.

Our consultants range from specialists in various fields as well generalists with well-rounded capabilities.

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Customer Care Officer

  Company :     Working Hours :  

  Job Type :  

Full Time

  Salary :  

$1,500 - $1,900 / monthly



Job Description

Our client is a third party call centre who provides one stop contact centre solution for government project. Currently they are looking for Customer Care Officers to join their fun and dynamic organisation.


Responsibilities:

  • Provide first level support for customer service hotline
  • Deliver excellent customer service via phone calls or email communication
  • Expose to latest information and advise the correct information to customer promptly
  • Ability to handle cases that needs to be escalate independently
  • Understand and justify customer’s need by listen carefully and probe them with proper questions
  • Follow-up with customer on any ongoing cases consistently until case resolved
  • Ensure call centre service level is met
  • Work closely with the team

Requirements:

  • At least GCE “N” Level and above education level
  • Candidate must be comfortable to work in Call Centre environment
  • Candidate with customer service or call centre experience are encourage to apply
  • Customer-oriented, positive attitude, independent, a team player with good communication skills

Details:

  • Location: East
  • Rotating shift
  • 5.5 days work

Interested applicants kindly click on “Apply Now” or you may send your updated resume to [email protected].We thank you for your application but regret that only shortlisted candidate will be notify.


Liang Kai Yan

EA: R1874693/10C5505

Transcendent Business Services Pte Ltd

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