Customer Service Executive

salary Salary :

$1,750 - 1,800 monthly

icon briefcase Job Type : Full Time

Number of Applicants

 : 

000+

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Job Description - Customer Service Executive

  • Deal directly with customers either by telephone, electronically or face to face 
  • Respond promptly, handle and resolve customer inquiries, complaints
  • Obtain and evaluate all relevant information to handle product and service inquiries
  • Provide pricing and delivery information
  • Process orders and requests
  • Organize workflow to meet customer time frames
  • Direct requests and unresolved issues to the designated resource
  • Keep records of customer interactions and transactions
  • Manage administration
  • Support, communicate and coordinate with Sales team and internal departments

Requirements

  • Minimum GCE ‘O’ Level or equivalent 
  • Experience in sales support / customer service would be an added advantage
  • Knowledge of customer service principles and practices
  • Customer Service Oriented
  • Dedicated team player with ability to work under pressure and deliver results
  • A meticulous and responsible employee
  • Able to work independently with minimum supervision
  • Knowledge of relevant computer applications
  • Able to work independently
  • Training will be provided
Original job Customer Service Executive posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

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