Customer Service Officer

salary Salary :

$1,800 - 2,400 monthly

icon briefcase Job Type : Full Time

Number of Applicants

 : 

000+

Click to reveal the number of candidates who applied for this job.
icon loader
icon loader

This job is no longer accepting applications.

Scroll down below to view similar jobs .

Job Description - Customer Service Officer

Responsibilities:

  • Respond promptly to customer inquiries through various channels (phone calls, emails, faxes, etc.). 
  • Liaise, acknowledge and solve customer requests or complaints within stipulated timeline.
  • Liaise with local and overseas suppliers to check stock availability, pricing, and delivery deadlines.
  • Liaise with procurement department for enquiry, order, shipment etc.
  • Liaise with shipping department for import and export shipments.
  • Liaise with warehouse department to prepare shipment.
  • Perform daily tasks include preparing quotations, processing order, backorder tracking, quotation tracking, preparing invoices, and other necessary paperwork.
  • Follow-up quotations, payments.
  • Prepare contract review and tender files.
  • Understand products range in general.
  • Perform other admin duties as assigned.

Requirements: 

  • At least GCE “O” levels or equivalent 
  • At least 1-2 years working experience in Customer Service or Sales
  • Experience in handling overseas suppliers/ customers
  • Customer Service oriented and have a great sense of urgency
  • Able to work under pressure in a fast paced working environment.
  • Able to work independently as well as in a team 
  • Good communication skills and able to talk with people from different countries and with various cultural background.
  • Meticulous in work
  • Proficient in MS Excel (V-Lookup, Pivot Table, and doing general calculation). Proficient in MS Powerpoint is a plus

Other Details

  • Company transport provided at Boon Lay, Jurong East, Choa Chu Kang and Woodlands
  • Continuous training & development opportunities
Original job Customer Service Officer posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

This job is no longer accepting applications.

Scroll down below to view similar jobs .

icon no cv required No CV Required icon fast interview Fast Interview via Chat

Share this job with your friends

icon get direction How to get there?

icon geo-alt Tuas, West, Singapore

icon get direction How to get there?
View similar Customer Service / Guest Services jobs below

GrabJobs is the no1 job portal in Singapore, connecting you to thousands of jobs fast! Find the best jobs in Singapore, apply in 1 click and get a job today!

Mobile Apps

Copyright © 2024 Grabjobs Pte.Ltd. All Rights Reserved.