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Guest Relation Officer

salary Salary :

$2,800 - 3,000 monthly

icon briefcase Job Type : Full Time

Number of Applicants

 : 

000+

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Job Description - Guest Relation Officer

[Job ID: 827797]

Responsibilities:

  • Foster strong working relationships between the Sales Gallery and other departments, ensuring clear communication channels.
  • Lead by example, motivating and inspiring the team through hands-on involvement and professional leadership.
  • Assist the Sales Manager in the smooth operation of the Sales Gallery, including generating reports.
  • Address and resolve guest concerns or complaints promptly, in coordination with relevant departments (e.g., Marketing, Customer Delivery).
  • Ensure timely guest registration and check-in, while ensuring the gallery administrative support team delivers exceptional customer service.
  • Regularly audit and check cash operation accounts, promptly reporting any discrepancies to the Finance department and Sales Manager.
  • Ensure that the Sales Gallery’s facilities, property, and assets are consistently maintained to high standards.
  • Manage inventory, ordering, and invoicing of items for the Gallery.
  • Complete necessary reports for sales and encore operations.
  • Prepare and deliver welcome letters for overseas guests as part of Preview Packages when travel resumes.
  • Collaborate with the Finance team for monthly auditing.
  • Carry out gallery administration tasks as needed.

Requirements:

  • 1-2 years of experience in customer service or reception.
  • Proficiency in Mandarin or Bahasa Indonesia to communicate with Mandarin/Bahasa Indonesia-speaking clients.
  • Proficient in MS Office applications and good computer skills.
  • Strong time management and multitasking abilities.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.
Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Sandy Ng Mei Qi
EA Personnel Registration Number: R24125475
EA License No.: 07C5771

Original job Guest Relation Officer posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

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About the Company

GOOD JOB CREATIONS (SINGAPORE) PTE. LTD.

   GOOD JOB CREATIONS (SINGAPORE) PTE. LTD. provides total HR solutions with core values of customer focus, teamwork, professionalism and contribution to the society and our clients. Our vision is to create opportunities for Asian talents in Singapore and across the region. For more information,...

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