Copier Technician

Job Description

• Service and maintain existing customer’s copier machine
• Monthly preventive maintenance and meter reading
• To guide the customer on how to operate copier machines
• Serves existing accounts by analysing work orders; planning daily travel schedule; investigating complaints; conducting tests; resolving problems
• Establishes service by studying requirements; ordering and gathering components and parts; completing installation; performing acceptance tests
• Maintains rapport with customers by examining complaints; identifying solutions; suggesting improved methods and techniques; recommending system improvements
• Keeps personal equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs
• Documents service and installation actions by completing forms, reports, logs, and records
• Maintains customer confidence by keeping service information confidential
• Updates job knowledge by participating in educational opportunities; reading professional publications
• Accomplishes operations and organization mission by completing related results as needed
• Comply with safety regulations and maintain clean and orderly work areas
• Any other duties assigned by supervisors and managers

Job Requirements

• Candidate must possess at least Higher secondary/Pre-U/A level/College, Professional Certificate/NiTEC, Diploma/Advanced/Higher/Graduate Diploma in any field
• At least 1 Year(s) of working experience in the related field is required for this position
• Preferably Entry Level specialized in Publishing/Printing or equivalent