Service Technician

Job Description & Requirements

Job Description:

1st/2nd level support to end user in trouble shooting and resolving of massager problems. 

To perform installation set-up and fault sets repairing.

Onsite support

Liaise with headquarter's support team to troubleshoot issues

Standby duties (including manning hotline support calls)

Requirements:

O/A Level, ITE or diploma or degree are welcome to apply 

All nationalities are welcome to apply.

Basic IT troubleshooting skills

Service oriented and able to work in a fast-paced environment

Self-initiated & pro-active team player

Good communication & interpersonal skills

Proficient in English and Mandarin (in order to coordinate with English and Mandarin speaking customer to troubleshoot issues.)

Responsible and Resourceful

Basic Salary + Monthly Transport Allowance + Monthly Phone Call allowance + Annual Leave