Assistant Restaurant Manager/ 副经理

Reports to the Restaurant Manager. Responsible for the business performance of their restaurant, as well as maintaining high standards of food, service, and health and safety. 

• Take responsibility for the business performance of the restaurant
• Planning and analyze restaurant sales levels and profitability
• Prepare reports at the end of the shift/week
• Create and execute plans for staff development
• Accountable for labor and F & B costing matters including inventory control and conducting bi-monthly stock 
• Handle disciplinary issues, conducting annual review and confirmation of staff
• Provide effective leadership to the food and beverage team to ensure targets are met 
• Constantly review, evaluate operations/procedures and suggest improvements to the management
• Coordinate the entire operation of the restaurant during scheduled shifts
• Perform banking duties
• Maintain high standards of quality control, hygiene, and health and safety
• Ensure the strict compliance by all service and kitchen staff to the company’s standard operating procedures
• Any other appropriate duties and responsibilities as assigned 

职责纲要 : 

• 汇报于区域经理
• 负责餐厅的经营业绩，以及维持内外场的高标准的食品，服务，安全与卫生
• 负责员工成本和饮食成本核算问题
• 有能力规划，执行，不断检讨和评估运营流程并提出改善方案
• 在每班/每周结束后编制报告
• 创建和执行部门的销售额，利润和员工发展的计划
• 管理文件备案和阅读公司的电子邮件
• 不断检讨和评估运营/流程并提出改善方案给管理层
• 营业时段操纵整个餐厅的运作
• 应对客户的投诉。确保积极的客户服务，在各个领域，采取任何适当的措施
• 会见客户，并安排预订单/台，建议客户在菜单和饮料的选择
• 建议促销以提高营业额包括推广和促销PGR会籍
• 使用iPad收集客人的电子反馈
• 领导，培训和辅导学员
• 有能力控制和处理出纳职责，日常销售收款，出纳浮动现金，小额现金索赔
• 履行去银行存款的职责
• 更新GRN和执行电子采购，包括库存控制和进行每个月一次的盘点
• 处理纪律问题，进行年度评估和确认工作人员是否通过试用期
• 计划员工的值班制度和清洁工作
• 确保所有服务和厨房的员工严格遵守公司的标准作业程序SOP
• 任何其他适当的职务和职责分配

Requirements: 

• Min 5 years of relevant experience with 2 years in a managerial role in established Hotpot Restaurant
• Have good product knowledge on food items
• Food & Beverage cost/inventory management would be an added advantage
• Candidate must have basic PC-literacy
• Candidate must have strong command of both Mandarin & English in order to communicate and introduce menu items to customers
• Excellent organizational skills , interpersonal & communication skills
• Strong public relations skills
• Ability to thrive in a challenging environment
• Candidate must be a strong leader & team player
• Demonstrate commercial capability to deliver profit, control costs and build customer loyalty

要求 :

• 拥有5年的在职经验，至少2年管理角色
• 有能力挑战餐馆营运管理，控制成本，建立客户忠诚度
• 良好的公关能力，人际关系与沟通技巧
• 应聘者必须具备强有力华语及英语跟客户交流
• 是一个出色的领导者有团队合作精神
• 能在一个具有挑战性的环境中茁壮成长
• 具严格卫生和安全标准意识
• 对食品有良好的产品知识
• 应聘者必须具备基本电脑应用
• 具成本/存货管理知识为佳

Interested candidate, please come down to HQ office for a walk-In interview, every Tuesday between 2.30pm to 5.00pm: 91 Defu Lane 10, Mandarin Self Storage, #07-00 Singapore 539221 . 有兴趣申请，请到总部办公室进行面试, 每逢星期二 - 2.30m to 5.00pm 之间.