Barista

Job Responsibilities

• Reports to the F&B Manager
• Preparation of coffee, tea, and other drinks
• Receive and greet guests followed by seating them accordingly
• Maintain communication with/supports the F&B Manager
• Maintain proper table settings, chairs, floors in the dining area and observe cleanliness and safety
• Takes immediate action to resolve all complaints and issues
• Manage the guest reservation system alongside with reservation staff
• Adhere and enforce all restaurant rules, regulations and policies
• Maintain uniform and service standards
• Ensure side work is completed every day and dining room supplies are stocked
• Review daily specials, stations and other applicable announcements
• Close the shift on the POS / Credit Card terminal
• Tally all payment settlement and drop the cash in the safe
• Coordinates food service between kitchen and service staff
• Review daily and weekly events with F&B Manager.

Job Requirements

• Fluent in spoken and written English.
• Minimum 1 year’ experience in restaurant service, experience in barista will be a plus.
• Basic certification in restaurant service is desirable. A combination of practical experience and education will be considered.
• Outstanding Customer Service, focused and oriented.
• Professional, articulate, friendly, and punctual.
• Strong communication skills with the ability to promote sales and resolve conflict.
• Able to work at a rapid pace while maintaining attention to detail; ability to multi-task.