Cafe Supervisor/ Assistant Manager

Job Responsibilities:

• To lead and motivate your operational team and peers.
• To research and develop, improve on and provide F&B services according to procedures and standards established.
• To be knowledgeable and keep up to date on all café service techniques, happenings, interests and norms.
• To be familiar with the F&B menu items. In this respect, you will be given extra training to improve your knowledge of all recipes, the timing and methodology of food and drinks preparation.
• To ensure that all operational duties by the team are completed on a daily schedule, ahead of time, efficiently and effectively.
• To provide excellent customer service and management and to ensure that all your staff understands the importance of such standards.
• Develop strategic and operational plans for managing execution and measuring results of store.
• Managing the schedules and provide operation support to Operation Manager
• Other ad-hoc operational duties as required.

Job Requirements:

• Candidate must possess at least 3 years relevant experience in café operations
• Candidates must be able to communicate well and able to contribute as a c-leader.
• Candidates must have a passion for Service and at least one other function relating to management, sales or business development
• Positive warmth personalities with a ready smile and be able to provide fast, friendly & efficient service to guest’s needs
• Willing to mentor and guide others.
• Good team player with strong customer service skill;
• Able to work in fast-paced environment and willing to work hard to develop himself.
• Able to work shifts, weekends and public holidays;