F&B Operations & Facilities Executive

Job Description & Requirements
Supporting the full spectrum of outlets’ operations and brand image
Repair and Ensure equipment are regularly maintained and kept at best condition
Responsible for staff management, product quality, and maintaining excellent customer service standard
Create a sound and strong working relationship for all staff and help to develop their greatest potential
Assist on leading continuous improvement initiatives and implement change through the use of lean principles
Collect data on various metrics to create performance baselines, implement them across outlets, monitor the usage and identify action plans for improvement
Assist on monitoring performance and maturity within the Central Kitchen, develop actions to address gaps
Assist on leading, developing, reviewing and implementing of Training and Development Roadmap to meet operational KPIs
Evaluate the operations and procedures and suggest improvements
Identify operational efficiencies and provide solutions to improve workflow and maximize productivity
Adapt and implement new workflow processes to any changes in the outlets’ operations
Ensure a low level of wastage of inventory
Enforce hygiene regulations and upkeep cleanliness standard
Responsible for staff training, discipline, hygiene, presentation and overall job performance
Manpower planning including duty roster
Assist in setting Standard Operating Procedure (SOP) for all outlets to follow to ensure equal quality of the service across all outlet
Monitor the teams and work closely with them, making sure all staff adhere to health and safety standard
Involve in business development plan with the management

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