As a worldwide leader in the development of software for healthcare organisations, Epic is driving change for an entire industry - one that affects the quality of life for everyone.  Our team works with some of the world’s most respected healthcare organisations and collaborates with the best minds in medicine. The challenges we tackle on a day-to-day basis impact the lives of more than 190 million patients worldwide, and we are committed to the common goal of improving healthcare. We're searching for smart, passionate people who want to achieve great things.  If you want to be part of something truly important, consider a career at Epic.

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Technical Advisor

  Company :     Working Hours :  

  Job Type :  

Full Time

  Salary :  

$8,000 - $15,500 / monthly

Job Description

We are looking for Technical Advisors for Epic’s software in connection with the implementation of Epic’s integrated suite of healthcare software for its customer in Singapore. Duties will include testing the customer’s workflows within the software, providing troubleshooting assistance for Epic’s software applications, including assisting in diagnosing and isolating the probable cause of technical problems and modifying the software, if necessary, to fix the problems. You might also assist the customer with configuration, and provide recommendations to optimize the customer’s use of the software.

Job requirements:

· Bachelor’s degree or higher (any major)

· 1+ years in technical support for Epic software, including supporting customer(s) through an Epic software go-live and a version upgrade, and completing the associated testing

· Hold appropriate Epic certifications in:

o A major Epic software application

o Chronicles and Cache programming

Skills and competencies:

· Demonstrated interpersonal communication skills

· Hold strong project management competencies including team coordination and problem solving skills

· Strong technical aptitude (must pass Epic’s standard pre-hire assessment test for the role)

· Demonstrated judgment in handling escalations

 Location: 137 TELOK AYER STREET 77 Robinson Road 068602.  How to get there?

 Location: 137 TELOK AYER STREET 77 Robinson Road 068602.

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