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Head of Business

  Company :     Working Hours :  

  Job Type :  

Full Time

  Salary :  

$7,500 - $10,000 / monthly

Job Description


NTUC LearningHub (LHUB™) was corporatised on 1 August 2004. Initially set up in 1982 as the NTUC Computer Training Centre, a division under the Skills Development Department of the NTUC Administration and Research Unit, the organisation has evolved to meet the burgeoning training needs of Singaporeans to continuously keep pace with the dynamic business economy.


Assess Industry Landscape
  • Synthesise analysis of emerging industry trends of specific sector(s)
  • Direct and evaluate emerging academic and industry research in specific sector(s)
  • Evaluate impact of potential government initiatives and regulatory changes on the industry and organisation- Monitor business environment to determine potential impact and/or changes on sales targets- Evaluate and implement initiatives to support government funding initiatives and programmes
  • Evaluate current and emerging client needs in context of the organisation's products and services
  • Evaluate competitors' performance to assess market position and identify expansion opportunities
  • Analyse global industry context and trends to identify expansion opportunities
  • Establish strong industry networks across clients, vendors, partners and institutions
  • Identify and establish strategic business partnership to contribute to organisational strategies and objectives
Drive Portfolio Innovation & Growth
  • Establish portfolio management strategies for the organisation's products and services
  • Lead evaluation of the organisation's products and services portfolio performance based on  business objectives and performance standards
  • Endorse priority innovation and research areas for the organisation
  • Evaluate proposed improvement areas and innovation applications across the organisation
  • Champion research findings and innovations across the organisation and broader industry  networks
  • Lead productivity and innovation culture within the organisation 
Manage Products & Services
  • Review and present the business's products and services portfolio based on business objectives and performance standards
  • Understand the supply of and address the demand for the business's products and services
  • Recommend enhancement opportunities across the business's products and services portfolio based on business objectives
Drive Sales Excellence
  • Review and present the business's sales strategies and policies to ensure alignment with product development priorities
  • Review and endorse proposals and sales collaterals based on evaluation of business opportunities
  • Lead sales negotiations and pitch processes- Plan and prepare for negotiation process with different stakeholders
Drive Organisational Performance
  • Manage the organisation’s enterprise risk management and mitigation plans within the Business
  • Manage the organisation's corporate governance regulations within the Business
  • Manage the organisation's business continuity strategies, policies and guidelines within the Business
  • Manage organisational quality assurance philosophy and policies within the Business
  • Manage business budgets and financial targets
  • Evaluate the business financial performance and viability of products and services 
Manage Stakeholders
  • Champion stakeholder management strategies
  • Develop and sustain professional relationships with strategic business partners to support organisational strategies and objectives
  • Review quality of professional relationships with strategic business partners to identify areas for improvement
  • Implement stakeholder management strategies to drive collaboration
  • Manage stakeholder expectations and feedback
Manage Vendors
  • Review and refine vendor requirements specification
  • Manage vendor selection processes
  • Manage vendor performance and adherence to service level standards
  • Cultivate strong relationships with vendors
  • Manage contractual and performance issues with existing vendors
Develop Marketing Plans
  • Liaise with vendors or services providers in the creation of the organisation's multi-channel marketing campaigns
  • Plan and implement marketing campaigns and events with the corporate marketing team
Achieving Business Development Excellence
  • Co-create sales and marketing strategies that are in line with the business objectives
  • Establish sales volume, market share and profit objectives for products and services
  • Oversee development of the organisation's sales expense budgets
  • Evaluate industry landscape and networks to anticipate potential sales opportunities
  • Set the overall direction for proposals and sales collaterals based on evaluation of business opportunities
  • Oversee sales negotiations and pitch processes
  • Oversee the development and execution of the business marketing campaigns 
  • Evaluate marketing outcomes to assess impact and return on investment
  • Bachelor's Degree in Business Administration or in any related field
  • Ability to identify new opportunities and exploit them to the benefit of the company
  • Provide leadership, direction and governance to team leads
  • Lead and integrate cross-functional projects and initiatives
  • Resolve escalated operational and performance issues
  • Evaluate operational processes and impact on service delivery
  • Cascade organisational level key performance indicators (KPIs) to departments

 Location: 73 BRAS BASAH ROAD 189556.  How to get there?

 Location: 73 BRAS BASAH ROAD 189556.

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