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IT EXECUTIVE

salary Salary :

$3,000 - 4,500 monthly

icon briefcase Job Type : Full Time

Number of Applicants

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000+

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Job Description - IT EXECUTIVE

Job Description

We are seeking a dynamic and dedicated IT Executive to provide Level 1 IT support, manage network operations, conduct detailed data analytics, and ensure robust system User Acceptance Testing (UAT). The role requires a hands-on, proactive individual with excellent problem-solving and organizational skills.

Responsibilities:

  • Serve as the first point of contact for IT-related inquiries and issues, ensuring timely resolution.
  • Troubleshoot and resolve hardware, software, and basic network issues.
  • Maintain an inventory of IT assets and assist in hardware/software procurement.
  • Perform advanced data analysis using Microsoft Excel (pivot tables, VLOOKUP, Power Query, and macros).
  • Generate and interpret detailed reports to support business decisions. Ensure the accuracy and integrity of data across various systems.
  • Assist in automating repetitive tasks using Excel or other tools to improve efficiency.
  • Conduct comprehensive UAT for new systems or system upgrades to validate functionality and performance.
  • Identify, document, and report system defects and work closely with developers to resolve them.
  • Provide feedback and recommendations to improve system usability and effectiveness.
  • Prepare and issue letters of offer and other necessary documentation.
  • Be available for after-office hours and weekend support as required to resolve critical issues or meet project deadlines.
  • Assist in IT-related projects, such as system upgrades, migrations, or software implementations.
  • Conduct IT training or workshops for end-users as needed.
  • Any other duties as assigned by the supervisor or management.

Skills:

  • Strong troubleshooting, device security knowledge, understanding backup/ recovery process and analytical skills with a proactive approach to problem-solving.
  • Knowledge on Microsoft Office 365, advanced proficiency in Microsoft Excel and other data visualization tools.
  • Solid understanding of networking principles and system testing methodologies.
  • Excellent organizational skills with the ability to prioritize and manage multiple tasks effectively.
  • Strong communication skills to convey technical information to non-technical users.
  • Ability to work independently and within a team in a fast-paced environment.
  • High level of attention to detail and a commitment to maintaining data accuracy.

Requirements:

  • Diploma or Degree in Information Technology, Computer Science, or a related field.
  • 2-4 years of relevant experience in IT support, network management, data analytics, and UAT.
  • Familiarity with IT Service Management (ITSM) tools and ticketing systems.
  • Experience in conducting UAT and documenting detailed test reports.
  • Knowledge of basic scripting or automation tools is a plus.
  • Willingness to work flexible hours, including weekends, when necessary.
  • Strong commitment to continuous learning and professional development.
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About the Company

LEGACY FA PTE. LTD.

Legacy FA Pte Ltd is a licensed financial planning and investment adviser.  We are licensed by the Monetary Authority of Singapore under its Financial Advisers Act (Cap. 110). As a Licensed Financial Adviser, we are independently owned and not tied to any product provider.  We provide financi...

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