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EMQ2 is seeking a highly qualified Service Delivery Lead to join our team and work on projects that impact the lives of many. Our products, including Enterprise Login, Payment Gateways, and Training and Learning Management Systems, are used by over 1,000,000 users. We're looking for passionate professionals to grow and learn with us. If youhave more experience, you may be considered for a senior role.
Job Overview
The Service Delivery Lead leads and supports programs and projects using different frameworks such as Agile, Hybrid, or Waterfall. They organize and facilitate meetings and events, gather business requirements from stakeholders, and prioritize change requests and bugs to optimize business value. They also remove any impediments for the project team, manage the risk plan and client expectations, and motivate the team to deliver the service according to schedule and quality.
The Service Delivery Lead is responsible for overseeing the entire service delivery life cycle from start to finish, including design, resource allocation, and software development. They also support the execution of test plans and bug fixes and work with different parties within the client organization to accelerate service delivery progress. They also key player in team development and responsible for holding teams accountable for their commitments and maintaining a good relationship with clients, users, and stakeholders. Additionally, they also work with the finance department on COC sign-off and payment milestones.
Good to have:
Should have:
Personal traits:
Our Benefits:
How to Apply
Interested candidates, please send your resume to [email protected]
Our Recruitment Process
As a Service Delivery Lead, if you submit your resume, it will be personally reviewed. Qualified candidates will be invited for an interview with the hiring manager. The interview will be an opportunity for us to discuss your experience and expertise in the field and will last for 30 minutes.
Based on the outcome of the interview, the hiring manager will decide if you are a suitable fit for the position. If that is the case, the HR team will reach out to you with an offer and provide next steps.
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EMQ2 TECHNOLOGY SERVICES PTE. LTD.
EMQ2 Technology Services Pte Ltd (f.k.a.TTK Engineering & Construction Pte Ltd) is a premier Pan-Asian provider of wide-spectrum technological services. Capitalizing on the prevalence of application modernisation made popular by user-centricity, cloud technology, micro-service architectures, con...
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