THE SUPREME HR ADVISORY PTE. LTD.


THE SUPREME HR ADVISORY PTE. LTD.

Here at The Supreme HR Advisory, we pride ourselves on being a vibrant recruitment firm with strong Southeast Asia standing. We believe in customizing our services to cater to your unique needs. We are dedicated, enthusiastic and we take innovative approaches in customizing our services. Our depth of experience enables us to understand each industry’s challenges and provide expert advice on hiring requirements. Our goal is to leverage local knowledge and global expertise to deliver high-quality candidates specifically matched to the requirements of each of our clients worldwide.

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[TR] IT Presales Engineer (IT solutions/B2B Sales/Outsourcing/Infrastructure support

  Company :     Working Hours :  

  Location :     Job Type :  

Full Time

  Salary :  

Up to $4890 / monthly



Description

*Requirements and Skills

  • Minimum Diploma/Degree from an accredited institution in Computer Science field
  • Minimum six years of sales or sales engineering experience in a business-to-business, large/strategic customer segment; or
  • Experience in Outsourcing account management (Managed Services); and/or
  • Minimum three years of Infrastructure support (e.g. Wintel, Unix, Network…etc.) experiences; and/or
  • Minimum five years of End User Support (e.g. Onsite, W2W, Projects, Helpdesk…etc.) experiences.
  • Candidate with Tender handling experiences will be added advantage.
  • Not looking for sales/account manager
  • Product certification. (e.g. ITIL, PMP or Prince)
  • Good in MS excel and MS power point will be an added advantage.
  • PC proficiency

ACCOUNTABILITIES AND PERFORMANCE MEASURES:

  • Ability to prepare questions based on request for clarification with customer.
  • Willing to attend meeting or telecom to clarify unclear requirement with customer based on pre-prepared clarification list.
  • Achieves assigned productivity and profitability quotas.
  • Maintains deal through-put in early deal-sales process steps.
  • Maintains high customer satisfaction ratings that meet company standards.
  • Completes required training and development objectives within the assigned time frame

Job scope

  • Works deals assigned to the sales team supported, prioritizing effort based on maximizing total impact on team productivity and profit, or as directed by the Solutions manager.
  • Build and size out outsourcing solution based on customer requirement align with delivery team capabilities.
  • Proactively scopes the technical solution required to address customer requirements, assesses customers’ met and unmet needs, and recommends solutions that optimize value for both the customer and the firm.
  • Secures input from all necessary solution stakeholders within the customer firm. Adapts solutions, as necessary, to ensure appropriate support.
  • Coordinates closely with internal sales, sales support, and service resources to align solution design with customers’ business requirements.
  • Secures from customer technical staff commitments needed to ensure a deal’s “technical close.”
  • Meets assigned targets for profitable sales growth in assigned product lines, market areas, channel, or teams supported.
  • Monitors customer support for outsourcing solutions proposed throughout the sales process, and alerts the sales and account teams to potential risks of deal closure
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