Housekeeping Supervisor

Job Description: • Trains all new staff and provide regular training to Housekeepers to improve job performance and meet hotel service standards. • Confirms daily arrivals in occupancy report to determine allocation of tasks for Housekeepers. • Supervises a high standard of hygiene and sanitation throughout all service areas. • Is responsible for the immaculate appearance of all areas of his responsibility and cares in particular for all details. • Assists with performance appraisals of all housekeepers and prepares guidelines and time frames for improvement. • Administers staff schedules to ensure sufficient staff to cover workload and to minimize overtimes payment. • Inspects each room completed by Room Attendant to ensure high standard of order, cleanliness and aesthetic value. • Removes furniture, curtains and other fixtures, which require repair, replacement, spotting, waxing or cleaning. • Controls inventory of all stock items including linen and cleaning agents to safeguard against loss • Respond to guest requests and immediately handles problems and complaints regarding the care of guestrooms. Job Requirements: • Diploma of high school completion. • Three years or more of experience in a housekeeping department. • Knowledge of cleaning procedures, chemicals and surfaces. • Trained in all housekeeping skills under a high standard. • Very good command over written and spoken English. • Ability to train and supervise staff and communicate well with management and guests. • Heavy lifting of materials up to 10lbs may be required. • Must be able to work under a deadline