$1,800 monthly
Number of Applicants
:000+
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Hi! We are a top Singapore animation company; we are looking for Accounts Management Trainee to join our growing team at Gram!
Description:
1. Discovering and identifying different client needs and goals
2. Recommend and customise suitable video solutions
3. Methods of measuring customer satisfaction
4. Organisational approach to customer service and relationship management
5. Strategies to increase sales through existing or new clients
6. Product sales cycles, client profiles and product performance trends
7. Effective negotiation techniques
8. Techniques to assess the business impact of account management activities
Requirements:
• Know how to manage client needs and expectations based on feedback
• Customise a customer service plan to cater to specific needs of different customers and clients
• Adapt proposed solutions as well as sales messages to suit the customer's business context needs
• Devise strategies to broaden or deepen relationships with existing customers
• Develop product and service solutions that will address current and future customer needs
• Set up processes to measure and manage customer satisfaction in line with key performance indicators
• Assess business impact of account management activities
Please do note that this position is for a traineeship.
This job is no longer accepting applications.
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Gram Pte Ltd
Hi! We are a top Singapore animation company; join our growing team at Gram!
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