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Call Centre Manager #HMS - Part-Time

salary Salary :

$4,000 - 5,500 monthly

icon briefcase Job Type : Part-Time

Number of Applicants

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000+

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Job Description - Call Centre Manager #HMS - Part-Time

Job Opportunity: Call Centre Manager
Location:

  • Initial months: Funan
  • Subsequent months: Ubi

Working Hours:

  • Monday to Friday, 8:30 AM to 6:15 PM

Contract Duration: 6 months
Salary: Up to $5,500/month

Key Responsibilities:

  1. Operations Management:Oversee and manage day-to-day operations of the Channel Operations team.
    Ensure achievement of Service Level Agreements (SLAs) and maintain operational excellence.
  2. Strategy Development and Implementation:Develop and implement strategies to optimize channel efficiency and workflows.
    Drive initiatives that align with organizational goals and objectives.
  3. Team Performance and Development:Monitor team performance, providing regular feedback, coaching, and mentoring.
    Foster professional growth and ensure high team performance standards.
  4. Stakeholder Collaboration:Engage with stakeholders (e.g., public agencies) to address operational challenges.
    Gather insights and support cross-functional initiatives to enhance service delivery.
  5. Reporting:Prepare and present reports on team performance, KPIs, and improvement opportunities.
    Highlight strategies to management for service transformation and planning.

How to Apply: Send your resume to: 📧 [email protected] 📱 Telegram: @jocelynchan

Jocelyn Chan Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience) EA License No: 99C4599 | Personnel EA License No: R1331820

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About the Company

RECRUIT EXPRESS PTE LTD

Established since 1996, Recruit Express has emerged as the leading staffing solutions provider that has set a proven track record for matching the right people to the right organization within the shortest time. With our vast network of resources, extensive databases and defined recruitment proce...

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