Call Centre Officer, West (1-2 Years) #HHLT - Part-Time

salary Salary :

$2,100 - 3,500 monthly

icon briefcase Job Type : Part-Time

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Job Description - Call Centre Officer, West (1-2 Years) #HHLT - Part-Time

The job holder will support the operations of Call Centre in the following areas but not limited to:

  1. Engagement of residents and community partners to address enquiries about population health services and initiatives and link up with the appropriate team / service where appropriate;
  2. Proactively liaising with teams and community partners to facilitate coordination of community based services for residents
  3. Support the navigation and provision of community based resources / services to support residents and caregivers to take charge of own health
  4. Assisting residents with community appointment related requests
  5. Conduct outbound nudges to encourage enrolment and participation in screening and vaccination
  6. Proactive team player to contribute to service improvement initiatives and projects and be part of implementation
  7. Scan for new ways, tools and technology to improve resident and partners’ experience and efficiency of processes

Requirements

  • At least Diploma in any field
  • Highly independent, self-motivated and collaborative in team setting
  • Highly adaptable and good situational judgement.
  • Proficiency with Microsoft suite of applications
  • Open to work extended hours eg weekends

If interested, please email me at [email protected]

Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

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RECRUIT EXPRESS PTE LTD

Established since 1996, Recruit Express has emerged as the leading staffing solutions provider that has set a proven track record for matching the right people to the right organization within the shortest time. With our vast network of resources, extensive databases and defined recruitment proce...

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