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Help Desk (Call Center) $2500 8-8 Day/Night Shift 4 Working Days - Part-Time

salary Salary :

$2,000 - 2,500 monthly

icon briefcase Job Type : Part-Time

Number of Applicants

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Job Description - Help Desk (Call Center) $2500 8-8 Day/Night Shift 4 Working Days - Part-Time

Responsibilities :

  • Be available to take calls.
  • Prompt response to queries via voicemail / email / fax.
  • Accurate assessment/ resolution of problems.
  • Provide first level support to troubleshoot and solve technical problems.
  • Incident tracking and first & second level resolution for all trouble calls, including those related to desktop, LAN, centralized infrastructure, Wide Area Network, and voice services related service requests.
  • Coordination for employee user account administration, activation, changes, and terminations.

Requirements:

  • Higher Nitec or Diploma in Computer Science, Information Technology, or a related field.
  • Basic understanding of computer systems, hardware, software, and networking.
  • Basic understanding of Windows, Email system, Network Connectivity and basic L1 troubleshooting.
  • Open to work in 12 hours rotating shift arrangement.

More Information:

  • Company: International IT Service Provider MNC [Actual work location will be at one of their clients (end-user)(Healthcare)].
  • Working Hours: 7 am -7 pm / 8 am – 8 pm / 10 am – 10 pm

Apply, please kindly email your updated resume to [email protected].

Only shortlisted applicants will be notified.
APBA TG Human Resource Pte Ltd (14C7275) || Akshya R (R24122440)

Original job Help Desk (Call Center) $2500 8-8 Day/Night Shift 4 Working Days - Part-Time posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

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About the Company

APBA TG HUMAN RESOURCE PTE. LTD.

About APBA TG Human Resource Pte Ltd APBA TG Human Resource Pte Ltd is a regional human resource consultancy services company with direct investments in human resource solution companies in Asia-Pacific.  Our aim is to help our clientele of employers become more successful by providing them with a...

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