Service Desk (Call Center) $2500 Allowances 12 Hours Shift Immediate Hiring! - Part-Time

Responsibilities :

• Deliver initial support for IT-related concerns.
• Provide Level 1 technical assistance.
• Provide First Call Resolution (FCR) technical support via phone and email.
• Receive and answer all users IT service request calls and emails .
• Support the installation and upkeep of desktop systems.
• Provide Live-Chat support.

Requirement :

• Minimum Education: Nitec/Higher Nitec or Diploma
• Minimum 0-1+ years End-User Support Experience, Desktop or Technical Service Desk.
• Customer Service Experience in tech call center environment.

More Information:

• Company: International IT Service Provider MNC [Actual work location will be at one of their clients (end-user)(Healthcare)].
• Working Hours: 7 am -7 pm / 8 am – 8 pm / 10 am – 10 pm

Apply, please kindly email your updated resume to [email protected].

Only shortlisted applicants will be notified.
APBA TG Human Resource Pte Ltd (14C7275) || Akshya R (R24122440)