Restaurant Server

Restaurant Server

As a Restaurant Server, you will be an ambassador for the exceptional service and cuisine that are hallmarks of our dining experience. Your warm, personal attention and knowledge of our outstanding Food & Beverage offerings make guests of our restaurants and lounges feel unique and valued.

Summary of Responsibilities

Reporting to the Outlet Manager, responsibilities and essential job functions include but are not limited to the following: 

• To consistently offer a professional, friendly greeting and engaging service

• To greet and escort guests to tables and assist them in seating, ensuring the highest standards, whilst striving to exceed the guests expectations 

• To assist in monitoring the guests’ needs, check and coordinate special requests such as special menu requirements, cake or flower orders, tables’ requests and promotional offers.

• To allocate and check the table arrangement both prior and during service, ensuring special requests are met wherever possible 

• Have sound knowledge of food & beverage served so as to put customer completely at ease in a professional manner.

• Ensure compliance with established standards of service to maximize customer satisfaction 

• Work towards maximizing beverage revenue by up-selling and offering professional, engaging and friendly service

Qualifications

• Minimum 1 year in F&B service

• Possess at least GCE “O” Level certificate

• Good interpersonal and communication skill

• Leadership / People management

• Superior food and beverage knowledge