Retail Store Category Lead (Full Assortment)

RESPONSIBILITIES: - Drives sales growth as the leader of customer experience on the sales floor and through growing and developing the selling and sales and support generalist team to deliver individual and team success - Leads the sales floor and drives store results through the selling and sales and support generalist team - Oversees customer experience, overall appearance and day to day operations of the store, in partnership (or in absence of) with Store Manager or Assistant Store Manager - Develops and executes short and long-term strategies to drive store sales - Role models, coaches and develops best-in-class selling behaviors - Leads and inspires associates to unlock individual potential for extraordinary selling results - Develops associates’ product knowledge which in turn, enables high performance selling - Responsible for talent life cycle of direct reports - Leads direct reports to maintain merchandise presentation standards while selling - Building customer loyalty through current brand strategies, including credit (US only) and customer relationship marketing - Understanding and leveraging visual merchandising filters to create a compelling store environment that grows sales - Driving operating fundamentals - Effectively managing and controlling expenses - Executing store opening and closing procedures - Any ad hoc duties as assigned by the management REQUIREMENTS: - Previous experience leading teams preferred - Proven ability to lead a pay-for-performance selling team preferred - ability to improve customer satisfaction and drive customer loyalty - Proven ability to effectively delegate, follow up and communicate with all levels of the organization - Demonstrates ability to manage complex and competing priorities through time management and organizational skills - Demonstrates ability to assess talent, coach, develop and manage performance - Demonstrates business acumen with strong strategic and analytical skills - Demonstrates strong product knowledge - Schedule flexibility that includes evenings, weekends, holidays, and non-business hours - Fluent English and both in written and spoken. Knowledge of other language is added advantage EMPLOYEE BENEFITS: - Staff discounts - Annual leaves - Medical benefits - Commissions structure - Incentives based on performance