Freight Forwarder, Onsite, Air & Sea

Time Type:

Main purpose of role

You will be required to work on selected client premises, to run the client specific shipping processes identified, resolve operational issues, handle all account queries. Keeping all stakeholders up to date. With live information.

Duties and responsibilities

The daily running of specified clients shipping processes/supply chain

Variety of responsibilities, which will cover all aspects of international and domestic freight movement. Includes the logistical co-ordination of all internationally purchased products.

Ensure consistent lead times

Emphasis on order tracking and tracing and indent monitoring

All customer related activities, tariff, accounts, invoices, permits, quotes and costings

Reconciling and management of the DSV account to ensure payment.

Keeping all stakeholders up to date with live information.

Added Advantages

Self-motivated and ability to work without supervision.

Tertiary Qualifications

Matric

Computer packages

CW, MS Word, Excel, PowerPoint and Outlook

Minimum requirements

Minimum of 3 years’ experience in Freight Forwarding.

Freight forwarding experience for no less than three years

Operational Experience of no less than three years

Experience in both Air and Seafreight of no less than three years

commercial or customer service experience of no less than two years

Valid and endorsed code 08 license, own transport

Fluent in English

Strong interpersonal and motivational skills

Ability to work with all levels within business

Excellent administration and communication skills

Ability to liaise with clients and colleagues at all levels

Punctuality and time management are essential elements of this position

Disposition to be accurate and pay attention to detail

Ability to work flexible hours

Must be able to adapt to a rapidly changing environment/technology

Flexibility in terms of job functions

Ability to work under pressure

Client empathy and ability to liaise effective at Strategic, Tactical and Operational levels

Ability to identify problems regarding workflow on systems

Ability to work in an organized fashion

Successful candidates will be required to undergo profile evaluation

Debtors and Finance knowledge