Account Support Associate

salary Salary :

R16,319 - 24,479 monthly

icon briefcase Job Type : Part-Time
icon remote-alt Remote / Work from Home

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Job Description - Account Support Associate

Job Description:

The Foschini Group is seeking a dynamic and motivated Account Support Associate to join our team in Cape Town, Western Cape, ZA. This part-time position at the Associate Level requires a minimum of 4 years of experience in a similar role. As an energetic and hardworking individual, you will be responsible for providing support to our account management team, ensuring that our clients receive top-notch service and assistance.

Responsibilities: 1. Assist with the day-to-day account management tasks, including responding to client inquiries and resolving issues in a timely manner. 2. Maintain accurate records of client interactions and transactions. 3. Collaborate with the account management team to identify opportunities for upselling and cross-selling. 4. Prepare reports and presentations on client performance and account health. 5. Conduct research and analysis to understand client needs and preferences. 6. Attend meetings with clients and internal stakeholders to discuss account progress and strategies. 7. Assist with the onboarding of new clients and provide training and support as needed.

Requirements: 1. Bachelor's degree in Business Administration, Marketing, or a related field. 2. Excellent communication and interpersonal skills. 3. Strong critical thinking and problem-solving abilities. 4. Proven experience in account management or customer service. 5. Familiarity with CRM software and Microsoft Office suite. 6. Ability to work well under pressure and meet deadlines. 7. Experience in the retail industry is a plus.

Benefits: 1. Medical coverage 2. Paid overtime 3. Retirement plan

Working Environment: At Foschini Group, we value data-driven decision-making and strategic thinking. Our Account Support Associates leverage data to inform their decisions and drive strategic initiatives that benefit our clients and the company as a whole.

Equal Opportunity Statement: The Foschini Group is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. We welcome and encourage applications from individuals of all backgrounds and experiences.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.

Work Schedule

This job has the following work schedule:

  • Flexible

Benefits & Perks

This job has the following benefits:

  • Remote work flexibility
Original job Account Support Associate posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
Open only for candidates based in South Africa

This job is no longer accepting applications.

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