Operations and Maintenance Specialist - Mast Services

Role purpose:

To oversee maintenance and upgrading of Network infrastructure in accordance with Towerco specifications, building and civil standards and OPEX budget.

Provide technical operations and Maintenance support and supervise regional Ops & Main team.

Accountabilities

To oversee the national end-to-end passive maintenance of towerco base station infrastructure.

To manage governance and quality assurance of upgrade/ build projects of existing and new infrastructure

Manage CAPEX and OPEX to achieve Towerco O & M Targets

Build and maintain a good working relationship with contractors/subcontractors to ensure high quality of relevant outputs needed.

To develop reports dashboards regarding the progress of upgrade; preventive/corrective maintenance projects to all the relevant parties

Provide regional O &M specialist with technical and practical support on overall departmental projects

Implement and development of O & M strategies to achieve SLA towerco targets

Core competencies, knowledge and experience:

10 or more years relevant experience (Essential)

1 year Project Management / co-ordination experience (Essential)

Construction regulations (Desirable)

1-2 years working with property/base stations (Desirable)

Electrical and/or Mechanical Specifications (Desirable)

Understanding of basic telecommunications principles

Legislation, i.e. Health and Safety Act

Policies and procedures

Time Management Skills (Essential)

Interpersonal

Problem-solving

Time management

Forecasting

Budgeting

Negotiation

Must have technical / professional qualifications:

Relevant Electrical and/or Mechanical and/or Facilities and /or Construction Management - 3 year Degree / Diploma (BSc, B.Tech) (Essential)

Project management (Desirable)

Leadership Qualification (Desirable)

Key performance indicators:

Develop O& M improvement opportunities and introduce new solutions to improve SLA targets responsible for operation cost reduction

Project management of PPM and CPM projects

Effective management of region partners & contractors

Team effectiveness

Management of quality assurance to ensure audit and ISO compliance

Budget owned: Yes

Direct reports: Yes

Dotted reports: Yes