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Pipeline - Customer service (E-Hailing) - 6 month contract

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Job Description - Pipeline - Customer service (E-Hailing) - 6 month contract

One of our well known international driver platform / e-hailing clients are looking for experienced Customer service agents to join their Cape Town team on a 6-month contract.

Responsibilities:

  • Offer and driving 5 star service to the driver partners
  • Come up with new initiatives
  • Handling time
  • Time tracking
  • Review vehicle documents
  • Offer solutions to driver partners
  • Troubleshooting
  • Onboarding of partner drivers

Must have:

  • Matric
  • No less than 4- 6 years' customer service experience, ideally international campaign exposure
  • Able to think outside of the box
  • Solutions driven
  • Energetic
  • Able to work on PowerPoint, Google docs / sheets
  • Excellent English communication
  • Deadline driven
  • Analytical
  • Time management
  • Customer orientated
  • Clear criminal record
Original job Pipeline - Customer service (E-Hailing) - 6 month contract posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

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