Business Process Improvement Manager

Position: Busines Process Improvement Manager

Location: Galicia, Spain

Mission

To ensure the correct and complete implementation of the operational excellence and change management model within the company, guaranteeing that the implemented model aligns with its needs and systems, acting as a Project Manager while adhering to the organization's strategy and growth plan.

Tasks

1.  Lead the implementation of the operational excellence and change management model in the Company, making a consensual proposal for the model and defining the implementation roadmap as well as the resources, needs, milestones and schedule. 

2. Be responsible for monitoring the fulfillment of projects : 

• Identify and list projects and priorities.
  Unify calendars and track compliance with milestones or planned tasks.
• Pursue the fulfillment of budget, scope, resources and milestones of each project.
• To follow-up on any deviations of the milestones, collect information and report it.
  

3. Lists and updates project status for COO, making sure the information is accurate and precise, gathering the necessary information from the Project Leaders.

4. Unifies information and project management in an appropriate tool. The Continuous Improvement Manager is responsible for selecting the appropriate tool, making sure all PLs have access, information and training on the tool. Also, establishes and follows the work system, making sure all PLs work in a unified manner. 

5. Keeps information updated in the system. Prepares meetings for all decisions with the necessary information in advance. Organizes meetings, agendas and minutes of the Growth Committee.

6. Proposes improvements and coordination actions between departments. This position is a transversal function of Company, along with Project Leaders , and acts as key user of the Project Management tools and methodology. 

7. KPIS reporting and management. Regularly updates the COO on project, operations, sales, and marketing status. Gather accurate, up-to-date information from each Project Leader and department head.

8. Prepare documentation and presentations to support leadership and project teams in monitoring: strategic objectives.

9. Manage risks by identifying potential issues and implementing mitigation strategies.

10. Coordinates the training and support for necessary staff.

Job Profile

• Industrial Engineering, MBA or similar studies
• Project management certification (PMI, Prince2)
• Continuous Improvement Tools certifications (Lean Manufacturing, Kaizen, Six Sigma...)
• Black Belt Lean Six Sigma Certified

Experience

• At least 5-7 years experience in the tasks mentioned above in private companies and in industrial facility projects
• Background in implementation and development of operational excellence and change management model.

Other Skills

• Advanced Spanish and English proficiency.
• Excellent communication, active listening, leadership, and problem-solving skills.
• Advanced knowledge of Microsoft Office, Microsoft Project, and project management methodologies (Lean Office, Scrum, Agile).
• Ability to foster collaboration, encourage innovative problem-solving, and manage conflicts constructively.
• Commit to go Further, Collaborate for Success, Act Pragmatically and Create Solutions