French Client Service Officer On-Site

Location: Madrid, Spain (On-site, Hybrid after 6 months)
Position: French Client Service Officer
Languages Required: Fluent French, Good Level of English
Schedule: Monday to Friday
Contract Type: Permanent

Are you passionate about delivering excellent customer service? Join our team in Madrid as a French Client Service Officer and help us provide top-notch support to our clients. This is a fantastic opportunity to grow your career in a dynamic, multicultural environment with the flexibility of a hybrid work model after 6 months.

What Youll Do:

• Handle client inquiries and provide solutions to their issues in French.
• Communicate effectively with internal teams and international clients in English.
• Maintain accurate records of interactions and ensure timely follow-ups.
• Work collaboratively to improve processes and enhance customer satisfaction.

What Were Looking For:

• Fluency in French (spoken and written) and a good level of English.
• Strong communication and problem-solving skills.
• Previous experience in customer service or client relations is a plus but not mandatory.
• Organized, proactive, and eager to learn in a fast-paced environment.

What We Offer:

• Permanent contract with a competitive salary.
• Work-life balance with Monday to Friday shifts.
• Comprehensive training program to support your success.
• Career growth opportunities in a supportive and multicultural team.
• Hybrid work model available after 6 months of on-site performance.

How to Apply:
If youre ready to make an impact and grow your career, send your resume in english.

Join us and help shape an exceptional customer experience in the heart of Madrid!